24/7 alarm monitoring
A live operator answers every alarm, 24 hours a day, every day. Monitoring is $40 a month on WiFi or $50 a month on cellular. It is month to month, with no long term contract.
Every plan includes
- Live operatorsA real person at our ULC listed partner station answers every alarm.
- Your call listThe operator calls you, then your other contacts, in the order you choose.
- Police and fireThe operator asks police or fire to attend when needed, under your local bylaw rules.
- The Ajax appArm and disarm from your phone, and get an alert the moment something happens.
- Month to monthNo long term contract.
Prices as of October 2026.
$40
A month on the WiFi Plan
$50
A month on the Cellular Plan, with cellular backup
24/7
Live operators answer every alarm
Monitoring plans
Two plans, both month to month. Most customers choose the WiFi Plan. Choose the Cellular Plan for a cabin, dock, island or rural property, or if your internet is not reliable. Both plans cover your alarm system and any smoke, heat and CO detectors on the same hub.
| Feature | Most popularWiFi Plan$40a monthAbout $1.32 a day | Cellular Plan$50a monthAbout $1.64 a day |
|---|---|---|
| Live 24/7 monitoring | Included | Included |
| Arm and disarm from the app | Included | Included |
| Alerts on your phone | Included | Included |
| Connection | WiFi | WiFi and cellular |
| Keeps working when the internet is down | No | Included |
| Contract | Month to month | Month to month |
Equipment and installation are quoted in writing after the free site visit, before any work starts. Prices as of October 2026, in Canadian dollars. Prices include tax.
What happens when your alarm goes off
A camera records a break in. Monitoring makes sure a person acts on it, at any hour of the night.
A sensor trips
A door opens or a motion sensor sees movement while the system is armed.
The station gets it
The alarm goes to our ULC listed partner station over WiFi. On the Cellular Plan, it also goes over the cell network.
An operator calls you
A real person follows your call list. They call you first, then your other contacts.
Help is sent
The operator asks police or fire to attend, under your local bylaw rules.
ULC listed means the monitoring station meets the Underwriters Laboratories of Canada standard for alarm monitoring.
Which plan is right for you
WiFi Plan, $40 a month
The hub sends alarms over your internet. A good fit for homes and businesses in town with reliable internet.
Cellular Plan, $50 a month
The hub sends alarms over your internet and over the cell network, so alarms still reach the station when the internet is down. A good fit for cabins, docks, islands, farms and rural homes.
What you need
A system we can monitor
We install Ajax systems. Some other panels can also connect to our station. We check yours for free.
See how to switchA call list
The people the operator calls, in your order. To change it, call or email our office.
A verbal password
A word that tells the operator who you are. It is not your alarm code.
How it works
Three steps, from your first call to a working system.
Book a free site visit
Call (250) 597 2628 or send the form. We call you to book a time.
Get a written quote
We walk your property with you, then give you a written quote. The quoted price is the price.
We install it
When you sign the quote and pay the deposit, we book your install. Our own crew installs the system and sets up the app on your phone.
How long it takes and what it costs
How long it takes
Monitoring usually starts within two weeks of the site visit.
How pricing works
Monitoring is $40 a month on WiFi or $50 a month on cellular, month to month. Equipment and installation are quoted in writing after the free site visit. Prices as of October 2026.
What our customers say
“What a wonderful company to have work done by. Josh the owner is a knowledgeable, polite, professional, hardworking person. Did a beautiful job installing my system. He is always willing to help out if I have questions. Excellent experience with Ecosecurity. What a good family owned company!”
Questions about monitoring
Do I have to sign a long contract?
No. Monitoring is month to month. The WiFi Plan is $40 a month and the Cellular Plan is $50 a month.
What happens if my internet goes down?
On the Cellular Plan, your system keeps sending alarms to the station over the cell network. On the WiFi Plan, alarms cannot reach the station while the internet is down.
Who answers when my alarm goes off at night?
A live operator at our ULC listed partner station, 24 hours a day. The operator follows your call list, then sends police or fire when needed.
What if I set off the alarm by mistake?
Disarm it with the app, a fob or the keypad. If the station calls, give your verbal password. Your verbal password is not your alarm code.
I am a customer. How do I reach the station?
Call the monitoring station at (888) 333 6010, 24 hours a day. Have your name, account number and verbal password ready.
Book your free site visit
Tell us about your property. We call you to book a time, walk the site with you, and give you a written quote. There is no sales pressure.
- Call
- (250) 597 2628
- Office
- 157 Trunk Rd, Duncan, BC V9L 3T8
Get directions - Office hours
- Monday to Friday, 9 am to 4 pm. Closed on statutory holidays.
Alarm monitoring runs 24/7.